Knowledge base
What follows a rating, the dashboard, the Review journal, reply requests and who hears about a review.
Sign up, create the Business, choose a plan and put the first QR on the counter.
From sign-up to the first rating: create the account and the Business, choose a plan or start without one, and print the QR that comes with the Business.
What is in the 7Feedback menu, what the Business page shows, how the header banner counts reviews, and where the Customer data export and Delete Business are.
Where Customers rate you: the printed QR of each Staff Login, your own POS and the Chatbot.
What a Staff Login is in 7Feedback, how to add one, the permanent QR each one has, the Google review link, and what Terminal Mode needs.
Ratings on your own POS through the Integration API, without Stamp cards: API keys per Staff Login, the printed-QR link on a receipt, reviews by Webhook.
Connect your own Telegram or WhatsApp bot under Settings, the two ways it asks for a rating, and why it keeps asking without a plan.
Plans and billing per Staff Login, Free Forever, and the settings of a Business.
7Feedback per Staff Login, monthly or yearly; Free Forever and its review allowance; which Staff Logins are billed; life without a plan; add-ons; inside 7Stamp.
The Settings tabs in 7Feedback, how the Business sends emails, the Reviews tab card by card, and who can change what.
Run 7Feedback under your own brand and domains.
Run 7Feedback as your own feedback product: what White Label changes, the two DNS records it needs, and how your Managed Businesses are billed.
