Solutions hub
Same product, different counter
The engine does not change by industry. What changes is where the customer is standing when the visit ends, and that decides which channel you switch on first.
Updated
Four counters we know well
Each page describes the channel that usually goes first, what it hears, and what to do with what comes back.
Cafés and restaurants
A table tent that works without staff, plus the terminal question when the bill is paid. Complaints about a dish arrive while the guest is still at the table.
Usually starts withA permanent QR on the table, then Terminal Mode.
Open the page 02Retail
High receipt counts and a short interaction. The invitation travels on the receipt the till already prints, or sits at the counter as a sticker.
Usually starts withA counter sticker, then Receipt QR.
Open the page 03Fuel stations
Payment terminals on every island and a customer who never enters the shop. Terminal Mode reaches the people who only ever touch the pump.
Usually starts withTerminal Mode on the existing estate.
Open the page 04Services and clinics
Salons, medical and service centres, where the experience is long, personal and worth attributing to the person who delivered it.
Usually starts withA badge QR per specialist.
Open the pageNext step
Not on the list? It is the same setup
Anywhere with a queue and a card terminal works the same way. Tell us what your counter looks like and we will say which channel goes first.